Refund policy

customer satisfaction is our priority. However, due to the nature of our products (perfumes and air fresheners), returns are subject to the following conditions:

1. Return Eligibility

• Returns are accepted only if the product is damaged, defective, or incorrect.
• The request must be raised within 48 hours of delivery.
• The product must be unused, unopened, and in original packaging.

2. Non-Returnable Items

• Opened or used perfumes/air fresheners.
• Products damaged due to misuse or mishandling.
• Items returned without original packaging.

3. Return Process

• Email us at [your email] with:
  • Order ID
  • Clear images/video of the product
• Our team will verify and approve within 2–3 business days